ABOUT SAKON

Our customers have people counting on them. We make sure they can.

Sakon is the system of record for enterprise telecom. We reconcile every service, device, bill and contract, so our customers decide with confidence and stay focused on the people they serve.

INDEPENDENT SINCE 2003. BUILT, NEVER ACQUIRED.

Meet the team
ENTERPRISE CUSTOMERS
180+
CUSTOMER RATING
4.6 / 5
Gartner Peer Insights™*
CARRIERS SUPPORTED
1,000+
COUNTRIES
100+

* Gartner Peer Insights rating as of October 2026. Gartner does not endorse vendors.

  • A doctor showing a scan on her tablet to an older patient WIRELESS A doctor reaching a patient. The right device, in the right hands, on day one.
  • Two smiling café staff behind the counter beside the card terminal NETWORK A store opening its doors. Every circuit at the site on record, with one place to turn when something changes.
  • A team at a shared table working with a colleague who has joined on the big screen FINANCIAL A finance team closing the month. Every carrier bill matched to its contract and cost center before it is paid.

See what that looks like for our customers.

All customer stories
OUR STORY

Customers asked the hard questions.

What do we have? What are we paying for? What needs to change?

So we started with the data.

  1. 2003
    Data first.

    We open the first global knowledge center for TEM providers, one carrier, invoice and contract at a time.

  2. 2006
    Global inventory.

    We launch the first global telecom service inventory platform. Seven of the top 10 TEM providers come to rely on it.

  3. 2008
    Mobility, managed.

    We launch Mobile Manager, the first lifecycle platform built for partners. The leading Managed Mobility Services (MMS) providers run on it.

  4. 2016
    Going direct.

    Enterprises buy from us directly, alongside the carriers, VARs and SIs we already partner with.

  5. 2022
    Inside ServiceNow.

    We launch the first ServiceNow scoped app for telecom. Telecom work moves to where IT already works.

  6. Today
    The Telecom Cloud.

    We reconcile Wireless, Network and Financial into one record, from order to payment, with AI your teams can act on.

WHAT WE BUILT

The Telecom Cloud: the system of record for enterprise telecom.

Every source a business runs on, reconciled at the center. That is why our AI can show where each answer comes from, and why your teams can act on it.

See how it works
Every telecom source, reconciled at the center Carrier, invoice, contract, HR, MDM, CMDB, order and usage data flow inward to Wireless, Network and Financial, which are reconciled against the same sources at the center, shown as the Sakon Aqua square. An outer ring of dots represents 1,000+ carriers in 100+ countries; flagged dots turn reconciled. Carrier Invoice Contract HR MDM CMDB Orders Usage Wireless Network Financial RECONCILED 1,000+carriers supported 100+countries
Hundreds of Sakon team members celebrating on stage at a company event
People who stay.
Half our team has been at Sakon for a decade or more. That is the team looking after our customers’ data.
OUR PEOPLE

Founded by operators. Built to fix telecom.

Sakon was founded in 2003 by operators who had built broadband and satellite networks in markets where incumbents said it couldn’t be done. They started with two questions: what’s wrong with telecom, and how can we fix it?

Every part of the platform has been built in-house. Today that team brings clarity to how enterprises buy, manage and pay for telecom.

OUR VALUES

  1. 01Dream. Dare. Deliver.
    Lead the industry rather than follow it. Imagine the better way, take it on and see it through, time and time again.
  2. 02Customer first, always.
    Listen first, then transform the experience. Take on the hardest problems and keep building around what customers need.
  3. 03Stay together.
    One team across the U.S. and India, year after year.
OUR LEADERSHIP

One team runs Sakon.

Our leaders run revenue, delivery, product, engineering, finance and legal as one team. Many now lead teams of their own, so knowledge sits across the company, not with a few people.

  • Andy Goorno
    Andy Goorno
    Chief Executive Officer

    Co-founder who sets company direction and strategy.

    LinkedIn
  • Amine Doukkali
    Chief Operating Officer

    Co-founder and visionary behind our lifecycle solutions.

    LinkedIn
  • Dan Hughes
    Dan Hughes
    President

    Leads Tech AP, our fintech business, where AI and accounts payable meet.

    LinkedIn
  • Mohan Sathe
    Mohan Sathe
    EVP, Global Delivery & Ops

    Leads global delivery and operations across the U.S. and India.

    LinkedIn
  • Joe Fasanella
    Joe Fasanella
    Chief Revenue Officer

    Leads sales, partnerships and revenue growth.

    LinkedIn
  • John Venditti
    John Venditti
    SVP, Service Delivery

    Leads implementation and customer success.

    LinkedIn
  • Abhijit Deshpande
    Abhijit Deshpande
    SVP, AP Automation

    Leads engineering for AP Automation: invoice processing, audit and payment.

    LinkedIn
  • Adam Doukkali
    Adam Doukkali
    SVP, Mobility Engineering

    Leads engineering for Wireless Lifecycle: devices, connectivity and the employee experience.

  • Grigori Shafiro
    Grigori Shafiro
    VP, Engineering – Network Products

    Leads engineering for our network inventory and lifecycle products.

    LinkedIn
  • Michele Wheeler
    Michele Wheeler
    VP, Product Solutions

    Product visionary advancing our ServiceNow and AI capabilities.

    LinkedIn
  • Chris Martin
    Chris Martin
    VP, Sales & Global Alliances

    Leads new customer sales and global alliances.

    LinkedIn
  • Dan Goorno
    Dan Goorno
    VP, Strategic Alliances

    Builds partnerships that put Sakon’s data where work happens.

    LinkedIn
  • Sudhir Bapat
    Sudhir Bapat
    Executive Vice President

    Co-founder and architect of our foundational TEM platform.

    LinkedIn
  • John Dion
    John Dion
    VP, Finance

    Leads finance, planning and reporting.

    LinkedIn
  • Paul Cronin
    Paul Cronin
    General Counsel

    Leads legal, contracts and data protection.

    LinkedIn
RESULTS AND RECOGNITION

Proven by our customers.
Recognized by the industry.

SAVINGS TO DATE
$1B+
saved for our customers since 2003

From line-by-line invoice audits to moving entire networks onto modern infrastructure, Sakon optimizes every part of its customers’ telecom. The results compound.

Rows of server racks in a large data center
FEATURED · IBM / KYNDRYL

One global view of the network. $130M saved.

IBM needed to cut network spend in the middle of a major transformation. We built a clean global inventory of every telecom service, automated billing audits to catch errors as they happened, and supported the move from MPLS to SD-WAN.

SERVICES MANAGED
41,000
MOVE SUPPORTED
MPLS → SD-WAN

CUSTOMER STORIES

All customer stories
KAISER PERMANENTEHEALTHCARE

Clinicians stay connected to their patients.

A device that doesn’t work is a delay in care. Kaiser Permanente runs mobility spend and clinician devices on Sakon.

$2M
annual mobility savings
Read the story
FORTUNE 100AEROSPACE & DEFENSE

The device arrives without the wait.

Fulfillment is automated and mobility data sits in one place, so people get what they need and finance sees what it costs.

$1M+
annual savings
Read the story
GOLDMAN SACHSFINANCIAL SERVICES

One invoice process across 33 countries.

3,000 invoices a month in 15+ currencies, matched against contracts and inventory to recover errors no one had time to catch.

$400K
credited in month one
Read the story
SERVICENOWENTERPRISE TECHNOLOGY

Devices managed from order to payment.

Connected to ServiceNow’s Telecom CMDB, with every step from inventory to invoice approval and payment automated.

20,000
inventory items kept in sync
Read the story
INTEGRATION

Your telecom data belongs where the work happens.

Sakon runs inside the systems your teams already use, with certified apps on ServiceNow and connections to Salesforce, Microsoft Teams and 1,000+ carriers and service providers.

IMPLEMENTATIONS
70+
SERVICENOW APPS
2
TO GO-LIVE
<30 days
Explore Telecom Connect
ASSURANCE

Trust includes how your data is handled.

Independent audits for how your telecom data is stored, accessed, changed and paid.

Security
SOC 1 · SOC 2 · ISO 27001:2022
Privacy
ISO 27701 · GDPR ALIGNED
Payments
PCI DSS
Continuity
ISO 22301
Networks
FIRSTNET VERIFIED
Sustainability
ECOVADIS RATED
How your data is protected

RECOGNITION

GARTNER
Market Guides: Managed Mobility and TEM Services*
AOTMP · 2026
Telecom Vendor of the Year, Efficiency First® Certified
FROST & SULLIVAN
Entrepreneurial Company of the Year, Employee Mobile Experience

* GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates, and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content. Gartner Market Guides do not rank vendors; being profiled is not an endorsement.

OUR IMPACT

More life in technology.
More opportunity for people.

Digital Lifelines a program of

Make the end of the device lifecycle count.

Most retired devices are never counted again, even though they still work. Digital Lifelines changes that. Belmont Trading wipes each device to ISO/R2 standards, and Kids Connect, a registered 501(c)(3), places it with a young person who needs it.

It is the device lifecycle Sakon already manages, carried one step further.

OUR AMBITION 1 million devices by 2030 from a 2024 baseline
Explore Digital Lifelines
A boy using a tablet at a wooden table at home

That is Sakon.
Let’s talk about what comes next.

Whether you are choosing a partner or weighing where Sakon is headed, start with a conversation.

FOR CUSTOMERS
What could change for your business?

A telecom specialist reviews your own inventory and invoices. Not a generic demo.

Talk to a specialist
FOR INVESTORS AND STRATEGIC PARTNERS
Where is Sakon going next?

Talk with our leadership team about the Telecom Cloud, the business and the road ahead.

Talk with leadership