Telecom Management for Network Providers

Enterprise Telecom Management Made Easy

Gone are the days of manual invoicing processes to gather, collate, and rebill. Our telecom management solutions for network providers improves the customer experience and install times while reducing billing questions and concerns.

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The Tools You Need to Handle Telecom Management

We automate network order requests and track the process, leverage an on demand helpdesk, aggregate and enhance global billing, and provide real-time visibility and reporting.

This is done for improved customer experience, integrated ordering, and the consolidation of all network elements into a single system of record.

Key Features of Telecom Management

From procurement to billing and everything in between, our telecom management for network providers makes everything easier for you.

Procurement

Allow customers to request new services via several possible applications, including ServiceNow, to receive customized catalogs, advanced workflow capabilities, and purchasing process transparency.

Provisioning

Manage order status of installations along with associated SLAs to keep the orders on track and on budget, while strengthening operation transparency and enhancing customer relationships.

Expense Management

Allow customers to view customized invoices for equipment and network services in a single unified platform. Invoice details can be provided by location, user, cost center, and more.

On Time Payments

Extend payment terms to customers by leveraging our Supply Chain financing. Customers pay you quickly, in over 14 currencies, all while extending working capital.

On Demand Resources

Leverage Sakon’s flexible helpdesk, billing, and provisioning managed services teams to speed time-to-revenue and delight your end customers.

Our partnership with Sakon enables us to provide our customers with a full lifecycle Network-as-a-Service offering. This doesn’t just help us automate the tedious network management processes on our end — it also enables us to drive significant cost savings and deliver better service and solutions to our customers.

Resources & Insight From Sakon

Case Study

AT&T for Hospital Network

See how Sakon is helping AT&T transform and optimize communications services for a leading hospital network

Case Study

Kyndryl for State Agency

See how Sakon is helping Kyndryl manage and rebill a complex Unified Communications platform for a State Government.

eBook

SLAs in Telecom Expense Management

Analyzing vendor performance of your Telecom Expense Management (TEM) provider with a Service Level Agreement (SLA) gives you measurable insights on what is working and what is not.

Your Business Partner Providing Modern Solutions

You are under considerable pressure to exceed customer expectations, fight disruptive competitors, and move from commoditized service offerings. It’s not only possible but simple to do when you partner with Sakon.

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