--- title: Delivering Automated FirstNet Service Management | Sakon description: Unifying all data and workflows across the entire FirstNet service lifecycle on one platform --- # Sakon Device Platform Delivers Automated FirstNet Service Management. ![FirstNet Verfied](https://www.sakon.com/hs-fs/hubfs/FirstNet%20Verfied.png?width=250&height=112&name=FirstNet%20Verfied.png) * Sakon mobile apps are verified by FirstNet ![ico-challenge-1](https://www.sakon.com/hs-fs/hubfs/servicenow-theme/images/ico-challenge-1.png?width=50&name=ico-challenge-1.png) ### Common Challenges Managing FirstNet Operations: ![](https://www.sakon.com/hs-fs/hubfs/bg-lines.png?width=208&height=210&name=bg-lines.png) Siloed user and service information results in manual compliance audits ![](https://www.sakon.com/hs-fs/hubfs/bg-lines.png?width=208&height=210&name=bg-lines.png) Fragmented processes for transition to FirstNet subscription ![bg-lines](https://www.sakon.com/hs-fs/hubfs/bg-lines.png?width=208&height=210&name=bg-lines.png) Lack of visibility to track cost and optimize spend   ###### Mobility managers need the right tools to meet first responders’ service expectations while staying compliant with FirstNet rules and regulations. ### Sakon's Device Platform unifies all data and workflows across the entire FirstNet service lifecycle on one platform. ![Artboard 1-2](https://www.sakon.com/hs-fs/hubfs/Artboard%201-2.png?width=620&height=620&name=Artboard%201-2.png)   Sakon understands that first responders require a seamless user experience anytime, anywhere and from any device, while procurement, mobility managers, and support agents need a single source of truth across the user base, services and devices. Let's Talk [FirstNet Verification ![icon-ext (1)](https://www.sakon.com/hs-fs/hubfs/icon-ext%20(1).png?width=14&height=14&name=icon-ext%20(1).png) ](https://www.firstnet.com/?WT.srch=1&source=EBfNNV00000PSM00P&wtExtndSource=FirstNet&wtpdsrchprg=AT%2526T%2520ABS&wtpdsrchgp=ABS_SEARCH&wtPaidSearchTerm=%2Bfirstnet&wtpdsrchpcmt=%2Bfirstnet&kid=kwd-343741045095&cid=898412795&TFN=B2B&ds_eid=700000001892851&ds_cid=71700000049301460&ds_agid=58700004878902709&ds_kids=p42038089802&gclid=CjwKCAjw_b6WBhAQEiwAp4HyIHUQB6HXBWMv84ieuNM1ijOZhZqS0w5ReNn2035kJFzplkN_qNDksRoC8CcQAvD_BwE&gclsrc=aw.ds) ![Artboard 1-2](https://www.sakon.com/hs-fs/hubfs/Artboard%201-2.png?width=620&height=620&name=Artboard%201-2.png) ## Key Features Managing an organization’s FirstNet environment can be really challenging, but learn how Sakon is simplifying it! ![Seamlessly enroll and service](https://www.sakon.com/hubfs/Seamlessly%20enroll%20and%20service.svg) ##### Seamlessly enroll and service first responders. - Leverage automated campaigns to transition first responders to FirstNet service. - Track the replacement of SIM cards for existing devices. - Automatically confirm service activation. - Set rules to initiate the recovery of FirstNet devices and SIM cards from ineligible users. - Provide a single view of all on-boarding and off-boarding events. ![Intelligently manage subscriptions](https://www.sakon.com/hubfs/Intelligently%20manage%20subscriptions.svg) ##### Intelligently manage subscriptions & optimize spend. - Easily review usage and spend across all users and service pools. - Automated tracking of zero use devices to optimize spend. - Flexible rules engine to reconcile and allocate FirstNet spend across business entities. - Ability to share service costs with first responders, line managers and leadership. ![Enable your teams with proactive](https://www.sakon.com/hubfs/Enable%20your%20teams%20with%20proactive.svg) ##### With proactive insights to maintain FirstNet compliance. - Access to intuitive dashboards and reports for tracking compliance. - Leverage insights to manage and prioritize FirstNet eligibility. - Track FirstNet Subscriptions and Usage by user, role, department or location. - Customized reporting for actionable information. ### Guided Mobile Experience with FirstNet Verified Sakon App With Sakon's Device Platform mobile app, first responders can view their service details, initiate service requests, and chat with support agents anywhere, and from any device.   ![icon-mobile-exp](https://www.sakon.com/hubfs/icon-mobile-exp.png) Achieving a FirstNet Verified™ designation means Sakon is a vetted and trusted solution for public safety, meeting FirstNet app requirements. FirstNet subscribers will benefit from FirstNet reliability while using Sakon App. ![3](https://www.sakon.com/hs-fs/hubfs/3.png?width=345&height=710&name=3.png) ![2 (1)](https://www.sakon.com/hs-fs/hubfs/2%20(1).png?width=345&height=710&name=2%20(1).png) ![2](https://www.sakon.com/hs-fs/hubfs/2.png?width=345&height=710&name=2.png) ## Ready to get started? Let's Talk Contact Us ###### Contact Us ## Resources Library [![Gartner_2022_Magic_Quadrant](https://www.sakon.com/hs-fs/hubfs/Gartner_2022_Magic_Quadrant.png?noresize&width=1201&height=628&name=Gartner_2022_Magic_Quadrant.png) ](https://www.sakon.com/press-releases/gartner-2022-mmsmq) ![Flag](https://www.sakon.com/hs-fs/hubfs/flag.png?width=13&height=20&name=flag.png) [press release ](https://www.sakon.com/press-releases/gartner-2022-mmsmq) ##### [Sakon Recognized as a Visionary in 2022 Gartner® Magic Quadrant™ for Managed Mobility Services, Global ](https://www.sakon.com/press-releases/gartner-2022-mmsmq) Sakon, the leading platform and services provider for understanding, managing, and transforming enterprise communications, has been named a Visionary in the 2022 Gartner Magic Quadrant for Mobility Management Services, Global. [![top-10-healthcare](https://www.sakon.com/hs-fs/hubfs/top-10-healthcare.jpg?noresize&width=1201&height=629&name=top-10-healthcare.jpg) ](https://www.sakon.com/healthcare-case-study-lp) ![flag](https://www.sakon.com/hs-fs/hubfs/flag.png?width=13&height=20&name=flag.png) [case study ](https://www.sakon.com/healthcare-case-study-lp) ##### [See What We’ve Done For One of The Top Healthcare Systems in the Country ](https://www.sakon.com/healthcare-case-study-lp) One of the ten largest health systems in the US had a major problem.They were spending thousands of hours managing a decentralized mobile estate across multiple systems and regions relying on manual processes. [![Device Lifecycle_Mobility Management_Ecosystem_option2-1](https://www.sakon.com/hs-fs/hubfs/Device%20Lifecycle_Mobility%20Management_Ecosystem_option2-1.png?noresize&width=1201&height=628&name=Device%20Lifecycle_Mobility%20Management_Ecosystem_option2-1.png) ](https://www.sakon.com/2022-new-blog-posts/understanding-the-mobility-management-ecosystem) ![flag](https://www.sakon.com/hs-fs/hubfs/flag.png?width=13&height=20&name=flag.png) [case study ](https://www.sakon.com/2022-new-blog-posts/understanding-the-mobility-management-ecosystem) ##### [Understanding the Mobility Management Ecosystem ](https://www.sakon.com/2022-new-blog-posts/understanding-the-mobility-management-ecosystem) A mobility management ecosystem is composed of a variety of technologies, processes, people, and devices that work in unison to enable organizational success. ```json { "@context" : "https://schema.org", "@id" : "https://www.sakon.com/#organization", "@type" : "Organization", "description" : "Sakon provides an end-to-end device management platform and telecom services platform for enterprise telecom operations.", "image" : "https://www.sakon.com/hubfs/assets/sakon-logo.svg", "knowsAbout" : [ "Telecom expense management", "Managed mobility services", "Device lifecycle management", "Network lifecycle management", "Accounts payable automation", "Telecom workflow automation", "Telecom AI" ], "legalName" : "Sakon Inc.", "logo" : { "@type" : "ImageObject", "url" : "https://www.sakon.com/hubfs/assets/sakon-logo.svg" }, "name" : "Sakon Inc.", "sameAs" : [ "https://www.linkedin.com/company/mysakon/", "https://x.com/SakonSaaS", "https://www.youtube.com/channel/UCtdjjpDiWTj83HpstLLrSsw", "https://www.facebook.com/mysakon/" ], "url" : "https://www.sakon.com/" } ```