Sakon Mobile Services

The entire device lifecycle, simplified
for every team.

15 Years of
Mobile Excellence Across Industries

Transforming Mobility
for a Global Food and
Beverage Leader

Unified mobility operations, automated lifecycle management, and achieved over $1M in annual savings through Sakon’s Mobile Services Solutions.

Modernizing Mobility
Management for a Growing
Global Food and Veterinary Company

Streamlined global mobility operations, improved end-user experience, and sustained scalability through Sakon’s Mobile Services Solutions.

Scaling Mobility Automation
for a Fortune 100
Aerospace and defense Company

Eliminated manual fulfillment, unified mobility data, and achieved over $1M in annual savings through Sakon’s Mobile Services Solutions.

Employee Experience

Empower IT teams to meet employees where they are with fast and personalized support.

We Believe in Real Conversations

Just give us a call and we’ll guide you every step of the way.

Power of AI Available 24x7

Al chat handles everyday support with speed and accuracy deflecting tickets, reducing costs, and freeing IT to focus on higher-value work.

Stay in the Loop

Targeted campaigns keep employees updated on devices, usage, refreshes, and company programs like recycling.

No Bottlenecks, No Blind Spots

Keep managers and IT in the loop with smart approval workflows that align with your policies.

Device Lifecycle Management

A better way to manage device lifecycle logistics including configuration, deployment, replacement, repairs, recycling, etc.

Device Deployment

Pre-configured devices with deployment options
for staging, kitting, and shipping. Tailored to your rollout needs.

Depot Services

Keep a stock inventory of used or new
devices for VIP programs, instant replacements, and more.

Enable fast, no-hassle
device replacements
and repairs through
advanced exchange.

So, users stay productive
while logistics work
behind the scenes.

Recycle Smart. Resell
Smarter.

Support sustainability with secure
device returns for recycling or
resale helping the planet and
your bottom line through
reclaimed value.

Connectivity Management

Centralize SIM data, rate plans, upgrade eligibility, and line status to power smarter support,
experiences, and policy enforcement across all mobile device types.

Centralized and Maintained
Carrier Data

We ingest and normalize messy, inconsistent carrier data like upgrade dates, usernames, status, and line assignments, so your systems (and users) aren’t guessing.

FWA Management
Built In

Fixed Wireless Access lines are real lines. We treat them that way - making them visible, trackable, and easy to manage in the same system as your mobile lines.

Extend connectivity beyond phones and laptops with carrier enabled loT support.

Sakon helps manage SIM-based loT lines across your global fleet from provisioning to tracking to data usage visibility.

Connected Laptops
Count Too

Cellular-enabled laptops are a
blind spot in most environments.
We ensure they’re fully visible
and managed like any other
device with an active line.

Managed Mobility Services

Streamline enterprise mobility by integrating data and automating processes across the ecosystem.

Managed UEM

Sakon's Device Platform integrates daily UEM data across various device types, enabling comprehensive lifecycle tracking and facilitating seamless migrations between UEM platforms without compromising security..

Financial Management

Simplify enterprise mobility expenses by consolidating usage and cost data across all service providers and geographies. It integrates seamlessly with financial systems to automate invoice processing and cost allocations to enable a standardized view and improved financial oversight.

Sourcing and Logistics

Sakon provides a curated marketplace of vetted service providers to ensure high-quality sourcing, kitting, and fulfillment all governed through a single Device Platform with full visibility and control.

Global Capabilities

Power global operations with multi-language experiences, local logistics support, flexible
currencies, and centralized carrier management across countries.

Support Across 100+
Countries & 1,000+ Carriers

One platform to view all your carrier invoices in their original local currency with the ability to switch currencies for global reporting and support accurate cost allocation and compliance.

Inform and Empower

Deep experience tracking and managing
fulfillment across global carriers.

Providing real-time
visibility into orders
by country, region,
and provider.

Conversational
support that speaks
your employees'
language.

ServiceNow Integration

Telecom Connect: Mobile integrates with ServiceNow through certified APIs and workflows, delivering centralized experiences, accurate asset data, and reliable CMDB/AMDB management.

Smarter Employee
Experiences

Put mobility tools inside your existing ServiceNow portal. From ordering to approvals to AI-powered support with Now Assist and Virtual Agent.

Scoped App,
Certified Confidence

Deploy with peace of mind using our certified scoped app, fully aligned with ServiceNow best practices.

Prebuilt Workflows
That Just Work

Seamless out-of-the-box workflows for onboarding, off-boarding, and support. No custom development required.

Clean Data,
Everywhere It Counts

Sync accurate mobile asset data, the kind that’s hard to round up from all your carriers , directly into your CMDB and AMDB, with no swivel-chair workarounds.

Solutions Tailored to Your Role

Focused on Your Needs. Designed for Your Success.

IT Ops Manager

Simplify Operations
for Seamless
Connectivity

Unify telecom data, reduce manual tasks, and streamline service management to boost operational efficiency.

Business Head

Drive Productivity
Through Unified
Workflows

Connect teams and tools with centralized telecom workflows that remove friction and free up focus for strategic work.

Finance Director

Control Costs with
Data-Driven
Insights

Gain visibility into usage and spending, optimize budgets, and reduce waste with clean, actionable data.

Procurement Manager

Streamline Vendor
and Service
Management

Centralize ordering, inventory, and support across all providers with built-in controls for policy and cost.

End User Services Manager

Empower Your Teams
with Mobility
Self-Service

Deliver a modern, intuitive experience to mange devices & provide support, through our platform or integrated into ServiceNow portal.

Seamless Start to Finish

The entire device lifecycle, simplified for every team.

One Orchestrated Flow for the Entire Wireless Lifecycle.

15 Years of Mobile Excellence Across Industries

Transforming Mobility for a Global Food and Beverage Leader

Modernizing Mobility Management for a Growing Global Food and Veterinary Company

Scaling Mobility Automation for a Fortune 100 Aerospace and defense Company