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But getting there hasn’t been easy
Disconnected systems. Manual work. Endless spreadsheets. Every step in the wireless lifecycle has been harder than it should be.
Until Now.
Powering the Wireless Lifecycle
Simplify wireless management with one connected platform that unifies devices, data, and carriers.
Covering mobile, IoT, and Fixed Wireless Access, Sakon delivers accuracy, automation,
and seamless integration with your enterprise systems.
Unified Platform
Architecture
Manage every stage of the wireless lifecycle in one intelligent platform, from request to disconnect.
Gain visibility across carriers, systems, and geographies for mobile, IoT, and FWA connections.
Intelligent Data
Orchestration
Sakon’s proprietary engine connects and enriches carrier, HR, and enterprise data.
Define source-of-truth priorities for accurate, auditable, automation-ready information.
ServiceNow
Integration
Certified integration brings lifecycle automation into your enterprise ecosystem.
Pre-built workflows eliminate manual work and improve speed, accuracy, and experience.
From raw data to intelligent
wireless management.
Import, cleanse, enrich, and publish your wireless data with precision. Sakon’s configurable
pipeline delivers the foundation for intelligent automation across every stage.
Trusted by Industry Leaders
Employee Experience
Empower IT teams to meet employees where they are with fast and personalized support.
We Believe in Real Conversations
Power of AI Available 24x7
Stay in the Loop
No Bottlenecks, No Blind Spots
Device Lifecycle Management
A better way to manage device lifecycle logistics including configuration,
deployment, replacement, repairs, recycling, etc.
Device Deployment
Pre-configured devices with deployment options
for staging, kitting, and shipping. Tailored to your rollout needs.
Depot Services
Keep a stock inventory of used or new
devices for VIP programs, instant replacements, and more.
Enable fast, no-hassle
device replacements
and repairs through
advanced exchange.
So, users stay productive
while logistics work
behind the scenes.
Recycle Smart. Resell
Smarter.
Support sustainability with secure
device returns for recycling or
resale helping the planet and
your bottom line through
reclaimed value.
Connectivity Management
Centralize SIM data, rate plans, upgrade eligibility, and line status to power smarter support,
experiences, and policy enforcement across all mobile device types.
Centralized and Maintained
Carrier Data
We ingest and normalize messy, inconsistent carrier data like upgrade dates, usernames, status, and line assignments, so your systems (and users) aren’t guessing.
FWA Management
Built In
Fixed Wireless Access lines are real lines. We treat them that way - making them visible, trackable, and easy to manage in the same system as your mobile lines.
Extend connectivity beyond phones and laptops with carrier enabled loT support.
Sakon helps manage SIM-based loT lines across your global fleet from provisioning to tracking to data usage visibility.
Connected Laptops
Count Too
Cellular-enabled laptops are a
blind spot in most environments.
We ensure they’re fully visible
and managed like any other
device with an active line.
Sakon is #1 Gartner Peer
Insights for Mobile and
Telecom Management
Managed Mobility Services
Streamline enterprise mobility by integrating data and automating processes across the ecosystem.
Managed UEM
Financial Management
Sourcing and Logistics
Global Capabilities
Power global operations with multi-language experiences, local logistics support, flexible
currencies, and centralized carrier management across countries.
Support Across 100+
Countries & 1,000+ Carriers
One platform to view all your carrier invoices in their original local currency with the ability to switch currencies for global reporting and support accurate cost allocation and compliance.
Inform and Empower
Deep experience tracking and managing
fulfillment across global carriers.
Providing real-time
visibility into orders
by country, region,
and provider.
Conversational
support that speaks
your employee's
language.
ServiceNow Integration
Telecom Connect: Mobile integrates with ServiceNow through certified APIs and workflows, delivering centralized experiences, accurate asset data, and reliable CMDB/AMDB management.
Smarter Employee
Experiences
Scoped App,
Certified Confidence
Prebuilt Workflows
That Just Work
Clean Data,
Everywhere It Counts
Solutions Tailored to Your Role
Focused on Your Needs. Designed for Your Success.
IT Ops Manager
Simplify Operations
for Seamless
Connectivity
Unify telecom data, reduce manual tasks, and streamline service management to boost operational efficiency.
Business Head
Drive Productivity
Through Unified
Workflows
Connect teams and tools with centralized telecom workflows that remove friction and free up focus for strategic work.
Finance Director
Control Costs with
Data-Driven
Insights
Gain visibility into usage and spending, optimize budgets, and reduce waste with clean, actionable data.
Procurement Manager
Streamline Vendor
and Service
Management
Centralize ordering, inventory, and support across all providers with built-in controls for policy and cost.
End User Services Manager
Empower Your Teams
with Mobility
Self-Service
Deliver a modern, intuitive experience to manage devices & provide support, through our platform or integrated into ServiceNow portal.