Your telecom data, finally ready for AI

Virtual agents are only as good as the data underneath them. Sakon centralizes, normalizes and contextualizes your device, network, and cost data — so AI works across your enterprise today, not someday.

AI-ready data as the foundation. Every carrier normalized and mapped to your systems - the clean layer copilots and agents need.
AI in the tools you already use. Answers and actions inside ServiceNow, Teams, and Copilot - no new portal.
Purpose-built for telecom. Runs on a private, enterprise-governed model — trained on the telecom lifecycle of devices, circuits, contracts, and invoices. Your data is never used to train public AI models.

Get a Demo

See it on your own telecom data in 30 minutes — live device, network, and cost data, not a demo sandbox.

Trusted by Enterprise Teams

4.6 on Gartner Peer Insights for TEM

Telecom data trusted by Fortune 500 IT, network, and finance teams

Everyone wants to point AI at telecom — it’s high-spend, high-volume, and full of manual work that AI could take on. But most telecom data isn’t ready for it. Scattered across carrier portals and disconnected systems, it makes copilots hallucinate and agents stall. In fact, 74% of enterprises name data inaccuracy — not the model — as their top AI risk. Sakon makes telecom data AI-ready first — so the AI on top of it is accurate from day one.

Source: Stanford AI Index 2026 · hai.stanford.edu

Why telecom data has to be AI-ready first.

Before AI can answer a question or take an action, the data underneath it has to be
trustworthy. Sakon does three things to every feed — automatically, and continuously.

Normalized

Every carrier and service reconciled into one consistent shape — so an agent sees the same fields whether the data came from Verizon, AT&T, or a regional provider.

Mapped

Services tied to your enterprise systems, such as cost centers, sites, owners, ServiceNow CIs, HRIS, and MDM — so AI answers carry full business context, not just raw records.

Structured

Formatted into clean, consistent, machine-readable records that copilots, LLM workflows, and automations can query and act on directly.

We unify, clean, and contextualize your telecom data — so your AI can start working right away.

No black boxes. No delays.

Put Telecom AI to work in the tools
you already use.

Because your data is AI-ready, results show up where your teams already work — ServiceNow, Microsoft Teams, and Copilot — not in yet another portal.

Smarter network management.

Full visibility and control of your telecom network — inside ServiceNow, on clean data, with automation Sakon powers behind the scenes.

With normalized inventory feeding ServiceNow, teams stop hunting across carrier portals. Ask a plain-language question, get a live answer, and trigger a change from chat — and because the data is governed, the agent's actions are safe to trust.

Search anything instantly. Authorized users can find live services, contracts, orders, and vendors across your entire network estate — with role-based access controls.
Automate common tasks. Disconnect unused lines, validate inventory, or trigger changes — all from chat, with optional approval workflows on every action.
Manage by exception. Let AI surface active services at inactive locations, unused circuits, or expired contracts — and start the disconnect before they keep adding to your bill.

ServiceNow · Network AI agent

ServiceNow · Virtual agent

Smarter mobile support, on demand.

Employees resolve mobility issues — like a lost phone — without ever calling IT.

Sakon's scoped app brings structured telecom data into ServiceNow, so the Virtual Agent resolves real mobile issues fast - walking employees through the fix and automating the next steps: approvals, orders, and everything in between.

Natural-language support. Employees just ask for help — no need to understand carrier lingo or systems.
Fast, guided resolution. The Virtual Agent walks users step-by-step through actions like suspending service or requesting a new phone.
Fewer tickets, faster turnaround. Al deflects manual work and automates next steps like approvals and orders.

Virtual Agent Certified Scoped App Suspend / Replace Guided Resolution Auto-Approvals

Microsoft Teams · Copilot

Smarter help, in the flow of work.

Employees and support teams get telecom answers in Microsoft Teams — no tickets, no tool-switching, no carrier lingo required.

With structured telecom data available in real time to Microsoft Copilot, questions about usage, spend, and support get answered where people already work — so self-service replaces swivel-chair workflows and support teams reclaim hours spent chasing data.

Plain-language questions in Teams. Ask about usage, spend, or support and get an answer in seconds.
Instant answers with Copilot. Powered live by Sakon's Telecom Cloud — grounded in your real data.
Fewer tickets. Intelligent self-service means faster resolutions and teams focused on real work.

What AI-ready telecom data delivers.

Measurable gains once your device, network, and cost data is clean,
normalized, and ready for AI to act on.

90%

Faster contract
review

AI-driven contract review turns a days-long analysis into a minutes-long query — risks and savings surfaced automatically.

70%

Fewer support
tickets

Copilot and Virtual Agent self-service deflect routine mobility and support requests before they become tickets.

800+

Carriers made
AI-ready

Feeds from every major carrier normalized into one consistent, machine-readable shape your AI can trust.

Smarter from the inside out.

Sakon's AI is purpose-built for telecom — embedded in our SaaS apps or deployed as a standalone agent. Across devices, networks, and finance, it automates actions, accelerates outcomes, and ensures accuracy at scale.

Smarter reviews, stronger negotiations.

Sakon's AI engine turns contract analysis from days into minutes — scanning terms, flagging risks, and surfacing savings opportunities automatically.

Instantly analyze uploaded telecom contracts.
Benchmark clauses and pricing against industry data.
Ask plain-language questions like “When does this auto-renew?”
AI-driven recommendations for every renewal and negotiation.

The result: faster reviews, fewer misses, and better outcomes on every contract.

Sakon AI · Contract Intelligence

Sakon AI · Procurement Assistant

Real-time quotes, instant orders.

Sakon turns telecom procurement into a chat. Get real-time wholesale pricing, compare carriers, and place orders with a simple command like “Order 2 Gbps DIA for Dallas.”

Live pricing across DIA, broadband, and wireless.
Multi-carrier comparisons and smart suggestions.
Natural-language ordering with a full audit trail.
22% average savings and 68% faster cycle times.

The result: smarter spend, faster cycles, and a clean record behind every order.

AI you can trust. Because the data is governed.

The fastest way to lose confidence in enterprise AI is a confident wrong answer. Sakon grounds every copilot and agent in governed, reconciled telecom data — with the controls and audit trail to prove it.

70%

of IT leaders cite security and governance among their top concerns preventing AI deployment. Sakon closes that gap before you point AI at your telecom data. — Gartner, “Get AI Ready: Action Plan for IT Leaders”

No black boxes.

Answers trace back to a governed source record, so teams can see why the AI said what it said — and trust the action it takes.

Your data stays governed.

Enterprise-grade security, access controls, and all major compliance certifications keep device, network, and cost data protected as it feeds copilots and agents.

Every AI action audited.

The orders, disputes, and changes an agent takes are logged end to end — a full audit trail for compliance and peace of mind.

Purpose-built for telecom AI — not a generic bolt-on.

How Sakon compares across the dimensions that decide whether AI actually works on your telecom data.


Capability	Sakon Telecom AI	Generic AI Copilot	DIY Data Pipeline	Manual Process
Telecom data normalized & AI-ready	Build-in		Months of work
Multi-carrier coverage (800+)	All major carriers		Limited
Works inside ServiceNow & Teams	Native	Partial
Purpose-built telecom agents	Advanced	Generic
Takes action (MACD, orders, disputes)	Automated where supported*	Answers only	Custom build	Custom build
Time to first working use case	Days	Weeks	6+ months	6+ months

*Carrier automation depends on eBonding availability; other changes are guided/assisted.

What IT and finance leaders say.

From the enterprise teams putting AI to work on Sakon's telecom data.

5.0

Our AI finally works — because the data underneath it does.

We'd tried pointing a copilot at telecom before and it hallucinated constantly. Once Sakon normalized and mapped the data, the same AI became trustworthy. That data layer is the whole difference.

Network Director

Fortune 500 Company

5.0

Procurement went from weeks of RFQs to a single sentence.

Our team now orders circuits by typing what they need and comparing carriers in real time. Cycle times dropped dramatically and we're consistently landing better pricing — with a clean audit trail behind every order.

IT Director

Financial Services Company

See what AI can do on your telecom data — not a demo sandbox.

Mapped to your carriers, your
systems, your use cases.

Whether you're building your own LLM workflows or deploying GenAI across the enterprise, it starts with clean, normalized, real-time telecom data. We meet you where you are and show what AI looks like on your actual device, network, and cost data.

A live look at Sakon AI running on your carrier and cost data.
An honest read on how AI-ready your telecom data is today — and where the gaps are.
A clear path to your first working AI use case — in ServiceNow, Teams, or as a standalone agent.