Telecom should live where work happens.
In workflows. In tickets.
In the platform your teams already trust.
We believe telecom belongs in
ServiceNow. Not outside it.
And now, it can.
Designed for ServiceNow.
Built for Telecom.
Unify data, automate workflows, control costs and empower your end users,
all within ServiceNow.
Unified Data
Updates
Keep ServiceNow synced with clean, unified telecom data updated daily and ready for your AMDB and CMDB.
Automated
Workflows
Power ServiceNow with event-driven workflows that automate telecom changes, approvals, and lifecycle actions.
Centralized
Self-Service
Deliver telecom requests through a single ServiceNow experience with prebuilt catalog items and connected workflows.
Visibility and
Governance
Unify inventory, usage, and cost data across carriers to drive real-time visibility, accountability, and control within ServiceNow.
Empower Users with
Amazing Experiences.
Automate workflows, control costs, and empower your IT team.
All within ServiceNow.
AI that knows your network
and acts up on it
From visibility to action, automate how you manage network service and changes.
Mobility Support,
Without the Help Desk
Sakon data meets AI and ServiceNow to deliver effortless mobile support.
What Changes for You
Your telecom data was always there, just out of reach. Telecom Connect brings it all into focus,
unlocking the insights and savings you’ve been missing in ServiceNow.
Total Number of Active Service Lines - Track every line in your ecosystem to stay in control of usage and costs.
Spend by Telecom Vendor - Break down your telecom expenses by provider and uncover hidden opportunities to save.
.png)
Telecom Inventory by Service Type - Get complete visibility into your services, organized and actionable.
Built With the Same Rigor as the
Platform It Lives On
.webp?width=26&name=Built%20With%20the%20Same%20(1).webp)
Trusted by global
enterprises
Certified in the
ServiceNow Store
Used by
ServiceNow
Native ServiceNow
components
Zero risk during
upgrades
Quick Path to Value
Rapid Implementation, Immediate Results
-1.webp)
Available Now in the ServiceNow Store
-
.webp)
Certified
-
Supported
-
Enterprise-ready
Already in production at some of the world’s most sophisticated enterprises
Do You Already Have a ServiceNow Partner?
No problem. We work with them, too.
Don't see your ServiceNow partner here?
That's okay! We can work with any partner