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Jessica Bicknell

Vice President, Customer Success

What are your responsibilities at Sakon?  Jessica’s team is the heart and soul of the Sakon organization, committed to delivering world-class service and support and driving business outcomes for our customer base.

What did you do before this? Jess brings 20 years of technology and software experience to Sakon, spending most of her career in ad technology and data management platforms, delivering expert service and operational excellence to media organizations.  Before joining Sakon, Jessica served as Chief Operating Officer at String Automotive, a business intelligence software platform acquired by Experian.   

What do you do when you’re not here?  In constant pursuit of sun and sand, Jess loves being outdoors on the lake or by the beach.  She, along with her husband and kids, travel and adventure as often as possible…dog in tow and sunroof open.

Why is this an exciting time to be working at Sakon? I’m thrilled to be working at Sakon during such a time of transformation within the industry.  We take a unique and non-conventional approach to how we develop, implement and support our product and services, which ultimately drives better customer experience and even more value.  The team at Sakon is laser-focused on innovation and you see that reflected throughout the company culture. We are ambitious, creative and smart, and love disrupting the market with our innovative solutions.