Integrated Managed Services
Global presence, local knowledge.
We employ a unique approach to the delivery of global integrated managed services, combining a network of best-in-industry service providers and our own pioneering Center of Excellence. Leveraging Sakon and the time-tested business processes developed in-house, we provide global presence, local knowledge and compliance with regional regulatory requirements.
The Center of Excellence is the first of its kind, applying Six Sigma methodology to create many of the best practices in our industry today. We employ over 300 MBAs, CPAs and seasoned telecommunications engineers who engage in continuous learning to keep skills current and are cross-trained in multiple disciplines.
Communications Lifecycle Services
Manage invoice workflow from acquisition to payment
Execute carrier orders for both fixed and mobile services
Complex Contract Audit
Perform complete historical audit of telecom spend against established contracts
Identify opportunities to make mobile services more efficient
Determine best rates based on carriers and service commitments
Inventory Build & Maintenance
Create an accurate and detailed inventory of all telecom assets
Identify and manage carrier disputes until credits are received
Mobile Help Desk
Provide support for carrier and technical issues for your enterprise’s mobile users
Physical Site Audit
Validate services on-site at key locations
Find and correct network inefficiencies and unused services