Sakon provides deep visibility of all types of mobile computing devices, whether corporate-owned or bring your own, applications, usage and geographies in order to provide compelling insights into areas of efficiency and opportunities for improvement.
The concept of "service orchestration," seamlessly orchestrating data flows between customer and provider systems, enables complete management of the mobility lifecycle and end-user experience. And as mobility grows ever more complicated, and ever more critical to business success, enterprises need this expert, full-lifecycle-management capability and agility to support a growing number of diverse devices.
Mobile Operations Management Solution Highlights
Sakon Mobile manages and operates every phase of the entire lifecycle with a data-first approach. There’s a lot of key data, processes, vendors, costs and policies that live behind each of the circles encompassing each mobile computing device type.
Sakon’s solution takes clients from a world of disconnected point solutions (help desk, logistics center, MDM platforms, TEM, staging & kitting, break fix, and other providers) to a world where data is orchestrated within mobility source systems, mobility use cases are automated, and the end- user experience is simplified.
Automation – Key actions such as device enrollment or device lock/wipe can be triggered automatically by initiating specific request types in the Sakon Mobile platform and End-user Mobile App. This ensures devices and corporate data are protected as early as possible.
Sakon service orchestration is an advanced workflow tool that allows requests and tickets to be routed to any service provider anywhere
This provides flexibility and agility so customers are not locked into a single MMS services stack, but can have services dynamically routed based on performance, price or any other desired criteria. This is especially important in today’s MMS environment and with the onset of continued improvements in automation being introduced every year. The ability to separate platform experience from the underlying services delivers flexibility and allows customers to choose best of breed providers and change them over time as their needs change with minimal impact on user experience.
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